We are committed to providing an exceptional customer experience that will WOW you. If for any reason you aren’t fully satisfied with an order you received from us, please let us know. We’ll simply ask, “What would you like us to do to make it right?” We’ll gladly issue a store credit—anything up to the full value of the original order—to ensure you’re satisfied with your experience and the end product, no questions asked!
Please note the following Terms and Conditions:
Notify us within 30 day of order placement. We are not liable for damages to orders or delivery delays resulting from USPS or UPS errors or inclement weather. We are not responsible for damages or claims incurred by you or your business due to defective or incomplete orders. You are responsible for previewing your designs carefully and correcting any mistakes prior to placing your order. We are not responsible for customer errors such as spelling, punctuation or grammatical errors; inferior quality or low-resolution of uploaded images; design errors introduced in the document creation process; or errors in user-selected options such as finish, quantity or product type. If you wish, for a small additional fee, our designers will professionally review your order for errors and can recommend appropriate changes. If you would like to cancel an order that is currently in our production process please review our Cancellation Policy.